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Introduction
A total omni-channel contact center solution boosted by AI, based in the cloud, and best for businesses of any size. We want to create jobs and uplift communities.
How? Simple. With our software, you no longer need to base your contact center offshore. You can employ agents from your own country or any area you choose. Using local agents with a deep cultural understanding of your clients will improve your customer experience tenfold.
What better way to have rewarding conversations?
We just launched a pilot project in a South African township that trains and skills agents to work in a contact center. Watch the video to see the difference this has made to the area.
How? Simple. With our software, you no longer need to base your contact center offshore. You can employ agents from your own country or any area you choose. Using local agents with a deep cultural understanding of your clients will improve your customer experience tenfold.
What better way to have rewarding conversations?
We just launched a pilot project in a South African township that trains and skills agents to work in a contact center. Watch the video to see the difference this has made to the area.
Contact Info
Address:
10th Floor, Portside, 4 Bree Street, Cape Town City Centre
Cape Town
Western Cape 8001
South Africa
Cape Town
Western Cape 8001
South Africa
Tel:
021 045 1222
Website:
https://www.zailab.com/
Offering
- Contact center solutions for everyone.
Hours of operation
| From | To | From | To | From | To | ||
|---|---|---|---|---|---|---|---|
| Monday | Open | 08:00 | 17:00 | ||||
| Tuesday | Open | 08:00 | 17:00 | ||||
| Wednesday | Open | 08:00 | 17:00 | ||||
| Thursday | Open | 08:00 | 17:00 | ||||
| Friday | Open | 08:00 | 17:00 | ||||
| Saturday | Closed | ||||||
| Sunday | Closed | ||||||
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